Ainaa Points & Store Credit

Ainaa Points is our loyalty rewards program. Earn points on every purchase, then redeem them as store credit towards your next order. Here is how it works.

1. Ways to Earn Points

1. To join this loyalty program, customers must register an account (it's free) on our website here. Customers can also create an account at the checkout page.
2. Every RM1 spent earns 1 point (RM1 = 1 point).
3. Only the purchased value of the product is entitled to point-earning. Any shipping cost, tax, or discount is excluded and is not entitled to point-earning.
4. For a limited time, customers can also get 100 extra points for their first purchase and 20 points for leaving a review on the product page (only verified buyers can leave a review).
5. From time to time, we also run promotions where customers can earn extra points for certain purchase dates or values. For campaign updates, you can join our Telegram Channel or subscribe to our mailing list.

2. Points Expiry

1. Points expire 180 days (6 months) after the customer's last purchase.

3. Points Redemption as Store Credit

1. Customers can redeem the Ainaa Points they have earned as store credit.
2. Point redemption can be made through the customer's account dashboard under the Points section.
3. Once redeemed, this store credit can be used on the checkout page for the next purchase.
4. Customers can check their store credit balance and redemption history on the account dashboard under the Credit section.

4. Store Credit Expiry

1. Store credit expires 2 years after the redemption date.

Ready to start earning? Create your free account or shop now.